AirAsia has launched new reservation system, New Skies. New Skies is powered by Navitaire, a subsidiary of industry-leading technology and business solutions provider Accenture. AirAsia guests will be able to carry out online bookings on www.airasia.com as well as purchases through AirAsia sales offices, counters and the call centre. Besides, self check-in services via the web, mobile and kiosks at the airport along with self-manage options online such as adding check-in baggage weight, pre-order hot meals and seat selection can be done.
One of the features which Air Asia guests will be able to experience in the New Skies reservation system is the Low Fare Finder. Guests will be able to view the lowest fare available according to their selected destination and preferred date of travel. Even seats can be booked for multi-cities in one transaction.
Kathleen Tan, Regional Head of Commercial, AirAsia, said, “We are very excited that we can add another milestone to AirAsia’s list of achievements. Guests can look forward to greater savings that will come as a result of the more efficient operational processes created by the new system. The new reservation system supports Mandarin, Thai, Japanese and other language characters, making it easier to include more robust content for AirAsia’s multilingual guests around the globe.”
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